A Blues plan in the southwestern U.S. partnered with ReferWell to impact care gaps for Medicare Advantage members who were overdue for colorectal and breast cancer screenings.
Just one month into the engagement, ReferWell far surpassed the KPIs set by the plan by:
- Reaching 100% of members 3x faster than requested
- Engaging 2.5x more members than requested with a call from a care navigator to schedule an appointment
- Impacting 10x more care gaps than requested in the first month
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